Every great relationship starts with good communication. Ornate Jewels takes great pride in responding to your questions and processing your orders as quickly and efficiently as possible. Our low prices are in large part the direct result of our ability to streamline our processes and control our costs.
Customer Service Hours
Monday-Friday, 9a.m. to 5 p.m. EST (closed all weekends and holidays)
Since we are an Internet-based business, e-mail is our primary method of communication. Not only does e-mail document your question or concern, minimizing any opportunity for confusion, it allows us to promptly route your request to the appropriate department for quick response. Our goal is to answer all e-mails within one business day. Through our years of experience, weve found that e-mail is typically much more efficient for both of us! Please use the Ask Seller a Question link contained within our item description pages.